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About me

I studied international affairs and journalism. My experience is in web design, writing, social media, video production, and public relations.

My interests emerge from the intersection of technology, security, and surveillance and economics, society, politics, law, and philosophy.

Experience

Web & Multimedia Specialist

Libraries and Academic Innovation
The George Washington University

March 2017 – present | Washington, D.C.
  • Developed a process to onboard website content editors through workshops each semester and office hours each month.
  • Enhanced content across the GW Libraries and Academic Innovation (GWLAI) web presence, consisting of seven websites, unpublishing obsolete content, fixing broken links, and refreshing outdated pages.
  • Developed standards and guidelines for GWLAI web content and communicated these to staff who serve as content editors.
  • Strengthened usability testing, developing scenarios and conducting testing to enhance the user experience of the GWLAI web presence.
  • Consulted with other GWLAI teams to transfer usability testing best practices to other implementation projects.
  • Built relationships to consult with staff and librarians on developing web content and ensuring it remains up-to-date, providing assistance in translating technical concepts into easy-to-understand language.
  • Developed and executed the 2017 Privacy Week, a series of events for students, faculty, staff, and the general public to engage in topics of cyber violence, surveillance, and secure and encrypted technologies.
  • As part of Privacy Week, co-led a workshop on using secure and private communications technologies with a staff technologist from the Electronic Frontier Foundation on digital tools to protect privacy and security.

Web & Multimedia Specialist

Academic Technologies
The George Washington University

July 2014 – March 2017 | Washington, D.C.
  • Managed team projects: engaging stakeholders, assessing project risks, devising plans and timelines, tracking tasks and progress, creating meeting agendas, taking minutes, and communicating with clients.
  • Successfully managed team of a part-time graphic designer, web developer, programmer, and communications assistant after the elimination of the position of director of communication; finalized the fiscal year 2017 budget for the communications team, identifying cost-savings measures to align with budget reductions.
  • Developed high-level relationships to secure contract with the Office of the Provost for fiscal year 2016, generating revenue for the Academic Technologies department; successfully managed partnership, engaging often with senior executives, to renew contract for fiscal year 2017.
  • Secured contract with the Division of Information Technology to develop a new employee orientation video on information security concerns, generating revenue for the department; managed project to gather requirements from the client, develop timeline, and schedule video shoots with videographer and client.
  • Created user experience exercises to elicit feedback from users of the acadtech.gwu.edu and itl.gwu.edu websites; conducted exercises with faculty members; developed report for the department on results; assessed ways in which the department could better serve faculty; developed sitemap based on user feedback.
  • Developed websites for online.gwu.edu, printing.gwu.edu, itunes.gwu.edu, and lai.gwu.edu in the university’s Drupal content management system: crafted and edited content, developed custom solutions to display content with web developer and programmer, and created webpages.
  • Managed social media accounts for department and university’s Chief Academic Technology Officer; increased followers for @GWAcadTech by 175% over three years, @PBGarrett_GW by 269% over three years, and @GWOnlineEd by 34% over eight months.

Web Designer

Office of the President
The George Washington University

October 2014 – December 2014 | Washington, D.C.

Developed website for president.gwu.edu in the university’s Drupal content management system: crafted and edited content and created webpages:

  • Gathered requirements from Office of the President
  • Liaised with External Relations’ Online Strategy department
  • Developed online strategy and site architecture
  • Created content

Ministry Intern

InterVarsity Christian Fellowship

May 2014 – May 2015 | Georgetown University, Washington, D.C.
  • Working with students to lead Bible studies on campus, mentoring students in leadership roles planning and developing events.
  • Managed registration process and payment for more than 150 college students for biannual InterVarsity Christian conferences in the DC Metro area.
  • Other duties included designing promotional materials and updating website with current information.

Web Communications Specialist

Academic Technologies
The George Washington University

September 2011 – July 2014 | Washington, D.C.
  • Developed enhanced user interface designs for classroom touch control panels with a team of programmers and a user interface designer; researched user needs and other graphical user interfaces; performed testing and quality assurance; and developed a standards document for the technical team.
  • Devised a digital method of delivering the department’s classroom technology guides with a team of programmers and web developers, saving resources. This project was recognized as best-of in its category by the Association for Computing Machinery’s special interest group on higher education information technology.
  • Developed websites for acadtech.gwu.edu, printing.gwu.edu, itunes.gwu.edu, and itl.gwu.edu in the university’s Drupal content management system: crafted and edited content, developed custom solutions to display content with web developer and programmer, and created webpages.
  • Assisted in the development of marketing campaigns, including creating and designing flyers, posters, USBs, pens, banners, and other materials.
  • Assisted with the launch of multiple marketing initiatives, including GW on iTunes U, Colonial Printing, and GW Lecture Capture.

Research Intern

North Head

May 2013 – July 2014 | Beijing, China
  • Gathered information on China issues and assessed client impact for CEO briefings.
  • Compiled internal guides on the Chinese political environment and effects on the business sectors.
  • Edited and polished English language press releases.

Office Assistant

Olson Memorial Clinic

August 2007 – August 20011 | Lake Oswego, OR
  • Conducted computer systems transfer and staff training.
  • Assisted customer relations.
  • Managed confidential records.

Education

The George Washington University

Washington, DC

May 2014

Bachelor of Arts in International Affairs, Concentration in East Asia; Minor in Journalism.

University Honors Program
Thesis: Mapping a technological revolution: How social media impacts social disturbances

Peking University

Beijing, China

Spring 2013

China Studies Institute

Westside Christian High School

Lake Oswego, OR

May 2010

Advanced Diploma

Portfolio

Bringing creativity, exacting detail, and exceptional execution, I have worked on and led several projects.

2018-01-12T05:05:17+00:00

Vision 2018

I wrote four articles for Vision, GW Libraries and Academic Innovation's annual magazine for alumni, parents, and donors. Workshops Prepare Students for Career Success Building Community and Understanding Through Film Engaging Students with Primary Sources [...]

2018-01-12T04:56:06+00:00

Intelligent Water

As part of the AlignedWorks venture talent, I created the logo and designed and developed the website Intelligent Water, a company that helps NGOs maintain handpumps. Built on WordPress and using the Avada theme, I [...]

2018-01-12T04:47:53+00:00

SPIN Global

I was contracted by the CEO of SPIN Global, a disaster preparedness consultancy, to develop a website to coincide with the launch of the company. Built on WordPress and using the Avada theme, I built [...]

2016-07-04T21:23:10+00:00

GW Online Programs

In order to make the website for GW's online programs more user-friendly and mobile-ready, the communications team migrated the website to GW's newest theme in the Drupal content management system. I drafted content for the [...]

2016-07-04T14:29:49+00:00

How to Use Web Conferencing

I led a team in conceptualizing, storyboarding, filming, and editing an instructional video to match our written documentation. This video covers our Web Conferencing service in the classroom, through which an instructor can invite guest lecturers [...]

2016-12-29T23:19:13+00:00

Touch Panel documentation

Providing written documentation on using the classroom technology at the George Washington University is an important service provided by Academic Technologies. I was part of the team that developed a digital system to deliver the [...]

2016-12-29T23:19:13+00:00

Wireless Presentation at GW

For the EDUCAUSE Learning Initiative, I produced a video to highlight the trends of "BYOD" (Bring Your Own Device) and flipped learning pedagogy in the launch of Academic Technologies' new service, Wireless Presentation.

Honors and Awards

SIGUCCS Communication Award Best of Category

November 2016

Collection of Electronic How-To Guides

A team of Academic Technologies staff developed a digital delivery method of our classroom tech guides. The project was awarded Best-of Category in “Collection of Electronic How-To Guides” by Special Interest Group on University and College Computing Services for Association for Computing Machinery.

Technical Skills

Adobe Photoshop 95%
Adobe Illustrator 90%
Adobe InDesign 85%
Adobe Premiere Pro 80%
Adobe After Effects 70%
Final Cut Pro 55%
Motion 50%
Twitter: TweetDeck, Hootsuite 95%
Microsoft Excel 85%
CSS 65%
HTML 65%
Drupal CMS (GW) 80%
WordPress 75%
SharePoint 65%

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